During this program you will learn how to build a BSA training program appropriate for each group of employees in your organization. We will cover how often employees should receive training, what kinds of conversations your employees could get into that can cause issues. You may have officers ask "What should I do with this $13,000 - deposit it or what?". And, you may still have tellers telling customers "make it under $10,000 so we don't have to do a CTR". These are what can be called the "felony moment" conversations instead of a "Kodak moment". Not only will we look at timing and conversations but we will exam content of training appropriate for Board, Frontline, Lending and Operations. We will also cover how to build units of training that can be put in some modules and extracted from others.
This is a great way to work on an effective BSA training program and avoid an examination pitfall.
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